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Love Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Love Casino services. Please read them carefully before creating an account, depositing funds, playing games or using any promotional offer. By accessing the website or using the services, you agree to follow these terms, together with any additional rules displayed for particular games, promotions or account features.
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1. General terms and account eligibility
Love Casino provides online gambling services subject to applicable laws, regulatory requirements and these Terms & Conditions. The services may include casino games, account functions, promotional features and other content made available through the website. Certain services may not be available in every location or to every player. It is your responsibility to check that online gambling is lawful for you to access before using the website.
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You must meet the minimum legal age that applies in your location and satisfy any other eligibility requirements before opening or using an account. Love Casino may ask for information or documents to verify your age, identity, location or source of funds. You must provide information that is accurate, complete and current. You must not create an account using another person’s details, allow another person to use your account or hold more than one account where multiple accounts are not permitted.
Your account is personal to you. You are responsible for keeping your username, password and other security information confidential. You should use a strong password, avoid sharing account access and notify Love Casino promptly if you believe your account has been accessed without permission. You are responsible for activity carried out through your account unless you have taken reasonable steps to protect it and reported the issue without delay.
- Do not use the website if you are under the applicable legal gambling age.
- Do not use the services on behalf of another person or for another person’s benefit.
- Do not provide false, misleading or outdated account information.
- Do not use the website for unlawful activity, fraud, money laundering or other improper purposes.
- Do not interfere with the website, games, security systems or other players’ access.
Love Casino may refuse registration, restrict access, suspend an account or close an account where this is reasonably necessary to comply with the law, protect the website, investigate suspected misconduct, complete verification or manage responsible gambling concerns. Where permitted, relevant information will be provided to the player. Any decision concerning an account remains subject to applicable legal and regulatory obligations.
2. Deposits, gameplay and withdrawals
You may only deposit funds using a payment method that you are authorised to use. Payment instructions, available methods and any applicable conditions will be shown on the website or during the relevant transaction. You should check all transaction details before confirming a deposit. Love Casino may delay, reject or reverse a transaction where it cannot be processed, where verification is incomplete or where there is a legal, security or payment-service reason to do so.
You must not deposit funds with the intention of using the website for an unlawful purpose. Love Casino may carry out checks relating to identity, payment ownership, fraud prevention and financial crime requirements. You may be asked to provide supporting documents before funds can be used, returned or withdrawn. Delays may occur while checks are completed, and the service may be restricted during an investigation.
Game outcomes are determined by the relevant game rules and approved technical systems. You should review the rules, features, stake options and any displayed conditions before starting a game. A game round may be treated as completed when the result has been determined by the applicable system, even if a connection problem prevents the result from appearing immediately on your device. If a technical error affects a game or transaction, Love Casino may correct the error and take any action required by law.
Withdrawals are subject to account verification, payment checks and any conditions clearly displayed at the time of the request. Funds may generally be returned only to an eligible payment method connected with the account, subject to applicable requirements. Processing times can vary because of internal checks, payment providers, weekends, public holidays and other factors outside Love Casino’s control. You should ensure that your payment details are correct before submitting a withdrawal request.
- Check the game rules and transaction information before confirming an action.
- Use payment methods that belong to you and are accepted by the website.
- Keep records of deposits, withdrawals and account activity for your own reference.
- Respond promptly if verification information is requested.
- Contact support through the available website channels if a transaction appears incorrect.
You remain responsible for any taxes or other obligations that may apply to you in relation to your use of gambling services. Love Casino does not provide personal financial, tax or legal advice. If you are unsure about your obligations, you should obtain independent advice.
3. Promotions, website content and acceptable use
Promotions, bonuses, tournaments and other offers may be subject to separate promotional terms. Those terms will explain the offer period, eligibility requirements, qualifying activity, wagering or play requirements, withdrawal conditions and any restrictions that apply. You should read the specific promotional terms before opting in or using an offer. If there is a conflict between these general terms and a promotion’s specific terms, the specific terms will apply to that promotion to the extent of the conflict.
Unless expressly stated otherwise, promotional offers are intended for one eligible player and one account. Love Casino may withhold, cancel or amend an offer where it has been obtained through error, abuse, collusion, multiple accounts, automated activity or conduct that undermines the purpose of the promotion. A promotion may also be withdrawn or changed where this is required by law or where an operational or technical issue occurs.
All website text, logos, graphics, software, game content and other materials are owned by or licensed to Love Casino or its relevant providers. You may use the website for personal, non-commercial purposes only. You must not copy, reproduce, publish, modify, distribute, sell or exploit website content without prior permission, except where permitted by law.
You must not attempt to bypass security controls, introduce malicious software, scrape content, use bots or automated tools, manipulate games, exploit errors, interfere with other users or access areas that are not intended for you. You must not submit content that is unlawful, threatening, abusive, misleading, discriminatory or harmful. Love Casino may remove content or restrict access where necessary to protect players, staff, service providers or the operation of the website.
The website may contain links to third-party services or information. These links are provided for convenience and may be subject to separate terms and privacy practices. Love Casino is not responsible for the availability, accuracy or content of third-party services that it does not operate.
4. Responsible gambling, privacy and legal information
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with funds you can afford to lose, set limits before you play and take regular breaks. Do not gamble while under the influence of alcohol or other substances, and do not chase losses by increasing your stakes or playing for longer than planned. If gambling is becoming difficult to control, stop playing and seek independent support.
Love Casino may make tools available to help you manage your play, such as deposit limits, time reminders, cooling-off options, activity information or account closure requests. Availability and operation may vary according to the service and applicable requirements. Requests for restrictions should be made through the available account or support channels. A restriction may not apply immediately to every transaction or service, so you should stop using the website while your request is being processed if you need immediate protection.
Personal information is handled in accordance with the Love Casino Privacy Policy. Information may be collected and used to provide services, verify identity and age, process payments, prevent fraud, meet legal obligations, maintain security, improve the website and communicate with you about your account. The Privacy Policy explains the types of information collected, how it may be shared, how it is protected and the choices available to you.
The website and its content are provided subject to applicable law. Love Casino aims to keep services available and information accurate, but uninterrupted access cannot be guaranteed. Service interruptions may result from maintenance, technical faults, telecommunications problems, payment-provider issues, events outside reasonable control or other operational circumstances. Nothing in these terms limits any right or protection that cannot lawfully be excluded.
Love Casino may update these Terms & Conditions from time to time. The latest version will be made available on the website, with the effective date shown where appropriate. Changes may be made to reflect legal requirements, changes to services, security needs or operational updates. You should review the terms regularly. Continuing to use the website after changes take effect indicates acceptance of the updated terms, unless applicable law requires another process.
If you have a question, complaint or concern about your account or these terms, please use the contact or support options displayed on the Love Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Complaints will be handled in accordance with applicable procedures and requirements.
